Client-Partner Focused

We recognized the challenges of being restricted to a single provider—limited options, a narrow range of products and services, and slow, often frustrating customer support.

That’s why we founded Carrier Connections on a core belief: you deserve better. Our mission is to deliver a broader selection of solutions, and a superior customer experience tailored to your unique needs. Our mission is to deliver a broader selection of solutions, and a superior customer experience tailored to your unique needs.

We are a consulting agency built on the foundation of giving businesses more options. As an independent agent, we’re not tied to one provider, which allows us to offer a wide range of voice, internet, and IT solutions. We are subject matter experts, and we eliminate the difficulties and confusion that suppliers and carriers often place on IT departments. Our goal is to simplify the complex world of telecom and IT, providing a single point of contact for all your services while delivering responsive, reliable, and customer-first support.

When you choose Carrier Connections, you’re not just getting solutions—you’re getting a partner committed to your success.

IMG_0761

James Shapard

CEO

IMG_0751

Syrena Shapard

COO

At Carrier Connections, we leverage years of experience and strategic relationships to deliver exceptional IT and telecom solutions to our clients. We’ve built a dedicated team of engineers, customer support specialists, and account managers who collaborate seamlessly with the nation’s largest technology distribution companies.

When you partner with us, you gain access to not only our in-house expertise but also the extended support of carrier-assigned project managers and account managers who oversee service deployments and ongoing account management. This integrated approach ensures your business receives top-tier service and continuous support from our vast network of professionals committed to your success.