While cloud computing is now a common way to provision computing resources and outsource IT functions, security can be a (perceived) obstacle to adoption. Cloud security can be a shared responsibility, however, between the customer and provider. Read on to learn more about what to expect from a current or prospective provider, and what you…
Artificial Intelligence seems to be the hot topic nowadays, in the business world and the world at large. Many of us use the technology, whether we know it or not. Visitors to a website see that chat window pop up, and it seems like a real person is on the other end. Because of AI,…
Artificial Intelligence (AI) has been used in some form for several years. Typical applications of AI include advanced-analytics and machine learning algorithms used to perform numerical and optimization tasks like predictive modeling. Generative AI, in contrast, has matured quickly due to enormous financial investment. According to a recent article by McKinsey and Company, generative AI…
Cloud computing, with its many “as a service” offerings, is an option for replacing outdated on-premise infrastructure with a flexible, pay-as-you-go, Internet-based form of computing. Read on to learn about saving costs and supporting business innovation with Cloud computing Cloud Helps Convert Capital Expense to Operating Expense Cloud has helped many businesses, especially…
As recent events like severe storms demonstrate, disasters will occur. But they needn’t sideline your business. Read more to find out about developing a plan to mitigate the effects of disasters on your company’s data and network. The Cost of Failing to Plan The cost of downtime is $5,600 per minute! Multiply that…
Artificial Intelligence (AI) and its applications have the potential to radically improve business processes. Like all technologies, it comes with risks, too. Read on to learn more how small to medium-size businesses can leverage AI while mitigating the potential risks of this growing technology. More and More Businesses Use Artificial Intelligence Use of…
Now that Generative AI (e.g. ChatGPT) is here, phishing attacks may increase both in number and sophistication. How do businesses protect themselves? Awareness is a good first step, but gathering data using a security information and event management system (SIEM) is even better. Read on to learn how SIEM along with education and awareness training…
Any technology brings benefits as well as possible challenges, and Generative AI (e.g. ChatGPT) is no exception. ChatGPT is a type of artificial intelligence language model (“GPT” stands for generative pre-trained transformer) that carries potential for business uses. Whatever challenges this prevents in terms of cybersecurity will become apparent. No matter what the technology, safeguards…
Like rock and roll, remote work is here to stay. Customers have numerous ways to reach your business, but not until the advent of communications and collaboration software have these methods been integrated. Read on to learn more about this way of connecting multiple touchpoints. The Benefits of Communications and Collaboration Anyone who…
As shown by recent wild weather, one never knows when a natural disaster – or for that matter, a man-made one – might strike. How can you prepare your business to stay running and have access to data in case of such an event? Read on to learn more about using cloud backup to safeguard…