It’s said often that the matter of experiencing a cyberattack is “when,” not “if.” How can your company begin to prepare itself for something that can adversely affect it? According to CompTIA’s article, an Incident Response Plan (IRP), can help you think ahead and have a plan in place when an incident occurs. Read on…
It is commonly said that employees are the “weak link” in your company’s cybersecurity plan. What if this was different, and they are actually a strong defense against cyberattacks? Read on to learn how to help your workers recognize and prevent a cyberattack, and to become security advocates for your company. Training Starts but…
A number of trends are expected to continue, as well as new ones to develop, in the coming year. These trends will introduce opportunities along with challenges in the IT industry. Read on to learn about how these movements in the industry affect its four pillars of operations, infrastructure, cybersecurity, and data. Focus on…
Many pieces comprise the customer experience puzzle, and one key trend is omnichannel, wherein multiple channels are integrated in such a way that a customer can switch seamlessly from one to another including call center, chat, web and mobile. Customer experience can make the difference between retaining and losing a customer. Read on to learn…
Unified Communications, or UC, is an Internet-based way to bring together your company’s communications–telephony, web conferencing, email and more. With its benefits, it requires a reliable and secure network to keep your employees connected and productive. Read on to learn about Unified Communications and what you need to do to prepare. The Benefits of…
With the amount of data being generated by businesses the world over, every single day, securing this data is vital. While Government, Industry and other regulations offer compliance to standards, information security reduces business risks related to cybercrime, ransomware and other interruptions resulting in data loss. Keeping your network safe and in compliance can help…
Many threats to your network abound, and often ransomware, malware and viruses enter your network through social engineering, or “phishing” emails. Read on to learn the extent of the problem and how you can keep your business from being affected by these threats. Phishing a Growing Threat Social engineering attacks, including phishing, are…
Cybersecurity Awareness month is here, and is a great time to remember the importance of protecting our networks. Cybersecurity is a puzzle with many pieces; training your workers in awareness and best practices for cybersecurity is a key part of protecting your network, applications and data.. Read on to learn how to make your workers…
Unified Communication as a Service (UCaaS) powers video and voice collaboration and communications on platforms like Microsoft Teams and Zoom, among others. These two popular platforms offer video conferencing, file sharing, and even telephony, which can help with collaboration and which require a strong network. Read on to learn more about what these solutions have…
More than ever, your employees are working outside the office; this trend is expected to continue. Therefore your company needs the flexibility, reliability and security of a virtual connection. Read on to learn about Desktop as a Service (DaaS) and how it can help you keep your business running smoothly. Make Desktop as a…