Data feeds artificial intelligence, and your company’s data will feed the artificial intelligence that you use for automation, content generation, and other tasks. How do you know if your data is ready to train artificial…

While artificial intelligence can be misused by bad actors to create more sophisticated attacks, it can also help organizations defend against these attacks. How? Read on to learn about the dual nature of artificial intelligence,…

Generative AI is no longer a futuristic concept; it’s rapidly transforming how businesses operate. For businesses, understanding and preparing for this technology is crucial for staying competitive. But where do you start? What is Generative…

How do you protect the Cloud data your company uses, transmits and stores every hour of every business day? With Cloud services comes shared responsibility. Popular services including Microsoft M365, Google workplace, Quickbooks Online and…

Five years after the release of fifth generation (5G) wireless technology, its growth steadily continues and is expected to increase. Read on to learn about how your company can harness this technology’s advantages for a…

Social engineering is one of the biggest threats to business computer networks, since it gets in via the weakest security link – human error. Read on to learn about the dangers of social engineering schemes…

Numerous platforms are available today for business telecommunications, enabling businesses to seamlessly interact with customers. With data constantly transferred from servers to devices, data security remains a crucial concern. Read on to learn about communicating…

Software as a Service (SaaS), a platform supporting office work through applications available from MS 365 and other software, enables companies to communicate, collaborate and drive business outcomes. Companies using SaaS applications need to backup…

Fifth Generation (5G) networks can expand data capacity, bandwidth and boost reliability. Read on to learn more about how the expansion of 5G networks can enhance your business telecommunications and improve user experience, and the…

Chatbots, also termed conversational AI (artificial intelligence), have made AI more popular than ever. They can help with simple tasks, though AI agents have greater power and a wider range of use cases. Read on…

Cybersecurity, more than just being about tools, is about people. People can, on the one hand, be a weak link in your company’s cybersecurity chain. On the other hand, if they understand the importance of…

With web video conferencing, email, internet-based telephony and file sharing everyday activities for businesses of all sizes, your network needs to support your telecommunications offerings (telco) at all times. Read on to learn more about…

We’re headed for 2025, and it’s time to consider technology spending for the next year. How will you know the best allocation of your technology dollars? Read on to learn about how to align your…

Gartner has released a tech trends report for 2025, and automation (especially through artificial intelligence) is a keystone. While technology has great potential for companies, depending on goals, it also carries challenges. Such challenges include…

Communications and collaboration are vital to your company’s operations and success. But how do you know if your spending is effectively allocated? Read on to learn about the role of a telecommunications expense audit in…

There’s never a bad time to examine your company’s cybersecurity posture, and even improve your strategy. Threats abound, including security incidents resulting from weak passwords, phishing attacks, and the lack of strong authentication. Read on…

Whether man-made or natural, threats to the security of your company’s network are on the rise. Not only do effects of climate change (such as wildfires and floods) pose threats to businesses, but cyberattacks including…

Hybrid workforce is here to stay, and some businesses are entirely remote. With the benefits remote employees bring, it also introduces dangers like unprotected network access and greater exposure to ransomware. Over the last several…

As we saw two weeks ago, our entire world is dependent on technology. The global technology outage precipitated by a faulty software update rollout by Crowdstrike illustrates how a small problem can have enormous repercussions.…

Doing business in today’s world doesn’t come without risk. Anything can happen, from a brief power failure resulting in two hours of downtime, to a days-long global technology outage precipitated by a CrowdStrike software update.…