Chatbots, also termed conversational AI (artificial intelligence), have made AI more popular than ever. They can help with simple tasks, though AI agents have greater power and a wider range of use cases. Read on…

Cybersecurity, more than just being about tools, is about people. People can, on the one hand, be a weak link in your company’s cybersecurity chain. On the other hand, if they understand the importance of…

With web video conferencing, email, internet-based telephony and file sharing everyday activities for businesses of all sizes, your network needs to support your telecommunications offerings (telco) at all times. Read on to learn more about…

We’re headed for 2025, and it’s time to consider technology spending for the next year. How will you know the best allocation of your technology dollars? Read on to learn about how to align your…

Gartner has released a tech trends report for 2025, and automation (especially through artificial intelligence) is a keystone. While technology has great potential for companies, depending on goals, it also carries challenges. Such challenges include…

Communications and collaboration are vital to your company’s operations and success. But how do you know if your spending is effectively allocated? Read on to learn about the role of a telecommunications expense audit in…

There’s never a bad time to examine your company’s cybersecurity posture, and even improve your strategy. Threats abound, including security incidents resulting from weak passwords, phishing attacks, and the lack of strong authentication. Read on…

Whether man-made or natural, threats to the security of your company’s network are on the rise. Not only do effects of climate change (such as wildfires and floods) pose threats to businesses, but cyberattacks including…

Hybrid workforce is here to stay, and some businesses are entirely remote. With the benefits remote employees bring, it also introduces dangers like unprotected network access and greater exposure to ransomware. Over the last several…

As we saw two weeks ago, our entire world is dependent on technology. The global technology outage precipitated by a faulty software update rollout by Crowdstrike illustrates how a small problem can have enormous repercussions.…

Doing business in today’s world doesn’t come without risk. Anything can happen, from a brief power failure resulting in two hours of downtime, to a days-long global technology outage precipitated by a CrowdStrike software update.…

In 2020, the way people worked changed, likely for good. Instead of being in the office most of the time, employees worked at home. Although some workers have come back to the office, hybrid work…

What will your company do with artificial intelligence, now that it’s a key technological trend? Artificial intelligence (AI, for short) holds the potential to revolutionize how your business meets its goals. Fueled by the natural…

We are entering the seasons of storms (including hurricanes and tornadoes), wildfires and other possible disasters. Even a power outage of short duration can affect your business. What if you ship orders because of an…

We are entering the seasons of storms (including hurricanes and tornadoes), wildfires and other possible disasters. Even a power outage of short duration can affect your business. What if you ship orders because of an…

According to an article in the HIPAA Journal, May 2nd was “National Password Day.” You didn’t know there was such a day? National Password Day was declared in 2013 to bring awareness of both the…

Cybersecurity, ever a topic for businesses of all sizes, poses special challenges for small to medium-size businesses. Not only can they be special targets for bad actors, but they also deal with tight budgets and…

The explosion in popularity of artificial intelligence (AI) is hard to ignore, as one of the biggest – if not the biggest–technology trends in 2024 and beyond. How will your business use this technology? Read…

The explosion in popularity of artificial intelligence (AI) is hard to ignore, as one of the biggest – if not the biggest–technology trends in 2024 and beyond. How will your business use this technology? Read…

Cloud Computing is a commonly-used term, but the concept has been in the works for decades. In recent decades, cloud has come into its own as a powerful mode of computing used for businesses large,…